Shipping policy

Shipping Policies

Ground Shipping

• Carriers: We use USPS, UPS, and FedEx.
• Inspection: Inspect the package at delivery. Signing for a damaged package without noting the issue voids refund eligibility.
• PO Boxes: We do not ship to PO boxes. A physical address is required.
• Shipping Area: Free ground shipping is offered to the lower 48 states.
• Surcharge States: Additional freight/shipping charges apply to the following 22 states:
  AK, AZ, CA, CT, DE, HI, ID, ME, MD, MA, MI, MN, MT, NH, NJ, NY, ND, OR, PA, VT, WA, WI
• Processing Time: Ground items typically ship the next business day unless otherwise stated.

Freight Shipping

• Delivery: Freight ships dock-to-dock or to commercial addresses only.
• Liftgate or Residential Delivery: Additional charges apply.
• Inspection: Note any damage on the Bill of Lading upon delivery to preserve eligibility for returns.
• Processing Time: Freight items ship within five business days.
• Fluid Levels: Freight items (engines, transmissions, differentials) ship dry. It is the buyer’s responsibility to refill fluids to proper levels. Damage caused by insufficient fluids is not covered.